With our live remote assistance tool, a member of our Choice Solutions Support Team can view your desktop and share control of your mouse and keyboard to help you with a technical solution. You are in full control of your computer at all times. You have overriding control of your mouse, keyboard, and you can end the sharing session at any time. The session is completely secure with proprietary compression technology and 128-bit AES encryption.
To receive live remote assistance:
Step 1) Call 1-800-579-4215 or email firstname.lastname@example.org to be directed to the appropriate Choice Solutions Support Team.
Step 2) Your Choice Solutions support team member will instruct you to enter your name and choose a representative from the link below.
Step 3) Click the “Connect Now” button to begin the support session.