Very few, if any, are as challenged as an IT or business leader working in the healthcare industry. No industry faces the combined technology pressures of providing mission critical availability and secure access of healthcare applications, adhering to strict compliance requirements, being a continuous target of hackers, and innovating to enable Telehealth all the while having IT teams that are significantly constrained and limited relative to other industries.
IDEAL IT SOLUTIONS FOR HEALTHCARE: SIMPLE, SECURE ENVIRONMENTS AND MANAGED IT SERVICES
WHAT HEALTHCARE IT LEADERS ARE FOCUSED ON
- Improving Quality of Patient Care
- Protecting Against Cybersecurity Threats
- Innovating to Provide Telehealth Services
- Modernizing & Simplifying Infrastructure Services
EXPERIENCE PROVIDING HEALTHCARE IT SUPPORT & SERVICES
At Choice Solutions we work across several industries, however serving healthcare organizations has grown into our largest areas of value. Our focus and expertise to help organizations improve user experience accessing applications as well as adopting simpler, more secure IT environments from the datacenter to the endpoint help healthcare organizations succeed. Clinicians and physicians are able to gain access to EMR and core applications productively while IT teams leverage infrastructure platforms that reduce complexity, improve security and facilitate growth.
Whether you are an enterprise healthcare system, a regional specialist with clinics, rural hospital or smaller practice we are the partner you are looking for to transform your healthcare workplace. We have years of experience providing effective and innovative managed IT services in the healthcare industry.
HEALTHCARE TECHNOLOGY OFFERINGS
Delivery of EMR Applications
We are not specialists in your EMR application however we have advanced expertise and experience with Citrix and related virtualization technologies to help you provide Epic, Meditech, Allscripts, NextGen and other EMR’s to your mobile clinicians and physicians with optimized login times, secure access, and critical availability to focus on patient care.
Modernized Infrastructure Platforms
Few healthcare IT organizations have the financial resources to possess specialized advanced IT resources that are siloed and focused in a single area of expertise like storage, virtualization, networking, etc. We partner with leading solutions like Nutanix and others that enable you to adopt infrastructure approaches that provide mission critical performance and availability while significantly reducing IT operational complexity and demands.
Preventing CyberSecurity Threats
Healthcare IT teams are facing an increasing number of serious threats including ransomware and other attacks. Choice Solutions partners with leading cybersecurity solutions in the marketplace that use next gen approaches to detect and prevent unwanted traffic at the network level but also prevent malware and exploits from executing from systems and endpoints. To protect against data compromise in backups we work with leading backup solutions that are immutable to ransomware to help make sure your organization has good backups in the event you do experience a ransomware attack.
Simple, Secure Endpoints
Healthcare environments typically have a high number of workstations and endpoints deployed in the environment whether it be in patient rooms, nursing stations, and other locations throughout the campus. Typically these workstations are used to access roaming users accessing applications and desktops that are virtually delivered. Assuming these are Windows endpoints these can incur a lot of extra costs to healthcare in regularly patching, managing, providing endpoint security agents for, etc. We help healthcare organizations adopt simpler, more secure endpoint solutions that move away from Windows and security risks and management tools required.
Security Monitoring & Alerting
As part of HIPAA and other compliance requirements most healthcare organizations seek to deploy a Security Information and Event Management (SIEM) solution to collect events from all the IT assets in the environment to monitor and alert on potential suspicious behavior or security incidents. This can be a costly investment in money and resources. Choice Solutions can provide security monitoring and alerting as a service to your healthcare organization
Managed IT Services
IT resources are constrained especially in mid-sized and smaller healthcare organizations. Our Managed Services help offload the ongoing operational upkeep of your systems, network, backups, patching, etc to complement and free up existing IT staff to focus on strategy and new projects. Attracting and retaining IT talent can be difficult in healthcare, a partnership with our team provides access to an established practice with quality people, tools and processes to serve your business from our in house staffed 24×7 NOC.
Cloud Voice & Video
Mobile healthcare staff need to be reachable from where they are working from. Additionally supporting TeleHealth has become critical to patient care. Choice Solutions works with leading Cloud based Voice & Video platform to provide carrier level reliability and critical voice services that enable your staff to seamlessly be accessible as well as provide video services that meet HIPAA requirements to help enable TeleHealth.
WHY CHOOSE CHOICE SOLUTIONS AS YOUR MANAGED HEALTHCARE IT SERVICE PROVIDER
IT & Customer Support
WHAT OUR CLIENTS ARE SAYING
Community Healthcare Provider scales
OneWorld, in partnership with the community, provides culturally respectful, quality health care with special attention to the underserved. Their vision is to be an innovative leader in health care, empowering individuals and creating healthier communities. As OneWorld continued to scale the number of users they were serving and the number of locations they were supporting, they needed a way to reduce the variation of how they were delivering these services. Citrix management and monitoring through Choice Solutions has allowed OneWorld’s IT strategy the ability to grow with the business.