CEO Blog & Insights

Jim Steinlage, President & CEO of Choice Solutions, Businesses focused on employee experience (EX) tend to have a strong company culture, greater employee engagement, and higher levels of employee satisfaction and measurably better productivity. The most satisfied employees are the ones whose organizations give them the ability to get their most important work done.  The pandemic has dramatically changed how…

Jim Steinlage, President & CEO of Choice Solutions, Does your organization view creativity and innovation as business assets? It should be a way of thinking for your team, especially during these times. You may not get too many at bats, so recognizing and seizing opportunities while avoiding setbacks will require imagination, inventiveness, and outside-the-box thinking. A Recent Gallup Study found…

Jim Steinlage, President & CEO of Choice Solutions, It is important that an organization’s leaders’ actions deliver a calm, focused, consistent message that shows empathy and  emphasizes “we’re all in this together” during these unchartered, “new-norm” times. Those characteristics were true before the current health crisis and are even more critical now. Until 2020, pandemics and outbreaks were things we…

Jim Steinlage, President & CEO of Choice Solutions, Updating disaster recovery plans, implementing much-needed automation, and protecting data have been at the top of the list for IT teams for some time, but for some organizations it never made the priority at all. Recruiting and retaining talent has been added to the list by HR for IT to help assist…

Jim Steinlage, President & CEO of Choice Solutions, COVID-19 has definitely pressurized the system when it comes to IT and telecom infrastructures. It wasn’t long after state and local governments started enforcing physical distancing and shelter-in-place mandates in March of this year that networks began feeling the strain, especially those who played the game of over subscribing bandwidth. COVID-19 could…

Jim Steinlage, President & CEO of Choice Solutions, In many ways, the organizational shock waves and changes brought about by the COVID-19 pandemic are still unknown, but one thing for sure is that it has forced organizations to become more versatile and open-minded. Many organizations have transitioned to entirely remote operations, while others that were considered essential moved quickly to…

Jim Steinlage, President & CEO of Choice Solutions, It’s possible when we looked back at the COVID-19 pandemic it will be viewed as the time when how people work fundamentally changed. There’s no denying the immediate impact has been massive. The coronavirus pandemic and subsequent stay-at-home orders have made employees working from home the new normal for more than 80%…

Jim Steinlage, President & CEO of Choice Solutions, By 2025, the managed IT services industry is expected to be valued at $356.24 billion, as published by Arne Holst in a March 2, 2020 Statista report. This is an increase of more than 70% over their 2019 valuation. IT-related processes including cloud computing, IT infrastructure, and managed IT security, as well…

Jim Steinlage, President & CEO of Choice Solutions AI-driven processes are positioned to disrupt existing business models in ways little imagined just a few years ago. AI will soon enjoy widespread use to improve quality, speed, and functionality while driving revenue growth. One area that has created some of this demand is employee recruiting, retention, and enhancement. Those expectations have…

Jim Steinlage, President & CEO Choice Solutions People-Centric Design There’s no greater organizational asset than your people, and HR will be tasked with recruiting and retaining them with a significant shortage coming and upon us. Designing the future of work will require stretching the imagination and tapping into human needs and wants. Human-centered design will give companies the opportunity to…