Choice Managed Services

Managed Service Offerings

Whether your needs are short or long term, Choice Solutions can augment them with a managed services partnership. Armed with cutting-edge monitoring technologies and cloud options, our elite team of specialists can help you avoid system failures. A partnership with us enables you to redirect resources for addressing the needs of both the predictable and unanticipated demands of the organization and your business.

Hybrid Managed Services

As your managed services provider we assume an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for your IT systems.

Managed Security Services

We provide monitoring, management and remediation of security events.

Managed Citrix Services

Managed Citrix Services provides proactive monitoring, management, optimization, and expansion by utilizing Citrix tools and Specialists.

Choice Cloud

Enterprise-class DaaS on SMB budgets,  DaaS provides an accessible pay-as-you-go model to scale up in busy seasons and reduce expenditures when necessary.

Managed Services Leadership Team

From developers and quality engineers to product owners and architects, our industry leading IT team provides a suite of services to build, maintain and transform the enterprise that enables the success of your company.

Brian Pauls

Director of Managed Services

Brian Pauls has spent more than 20 years in the tech­nology industry. His focus the last 15 years has been delivering technology solutions that solve customers’ individualized business challenges. He owned and operated a Managed Service business for 13 years before joining Choice Solutions in 2017 where he applies his operational prowess to further strengthen and grow the Managed Services team and its offerings. He leads a three-shift depart­ment of talented and diverse team members who provide the Choice Experience 24/7/365 through proven process. efficiency. and profession­alism. Process and efficiency come naturally to Brian and he enjoys seeing the team and our customers reap the benefits of ever improving efficiencies. His focus on fun and team building have created a strong and cohesive team. His proven processes. disciplined vision. and drive have garnered trust and enable him to do what he enjoys- educating organizations to drive change that will deliver results that matter.

Brad Horsley

Chief Technology Officer

Brad Horsley is an entrepreneurial technology professional. He has been involved in the industry for 30 years in companies ranging from startups to Fortune 500 corporations. In 2009. he made the leap onto a new path. joining Choice Solutions as a Partner and Chief Technology Officer alongside his longtime friend. Jim Steinlage. Brad has propelled Choice Solutions into an elite organization through his extensive knowledge and techni­cal skillset. As a Partner and CTO. Brad develops mid- to long-term tech­nology roadmaps in line with the overall corporate strategy to reflect emerging technology trends. He builds trusted vendor partnerships to enable Choice Solutions to provide its customers with choices. He has developed a partner ecosystem to ensure that innovation is seamlessly incorporated into the company's strategy and future. Brad's technical vision for Choice Solutions. and the industry, has earned him the right to be a part of multiple advisory boards including: VMware Partner Technology Advisory Board. ConnectWise Partner Innovation Network. and the LabTech Partner Innovation Network.


2018 - Logged Hours of Support


Average Cost of a Data Center Outage

142346 Managed Service Ticktes Closed

2018 Managed Service Tickets Closed

Why Businesses are Turning to Choice Managed Services

You’ve explored the possibilities, made your technology decision, and now it is time to TURN IT ON. You’ve been here before and you know that selecting a partner is just as critical as the solution itself. The choice of “Choice” promises you a team of innovators who were early adopters of the paradigm shift taking place in the data center. We know our credibility is on the line when challenging time-to-value and are just as committed to the ongoing success.


Choice Solutions is backed by a team of industry expert engineers for your Tier II and Tier III resolution with an exceptional amount of experience. As a customer you don’t have to worry about maintaining IT hardware, managing an onsite data center, or monitoring your applications. Our team can bring order to the un-organization of your team through collaboration, training and development to educate your IT staff. All while knowing that your resources may come and go, but the partnership with Choice stays the same.


We understand the detrimental consequences, such as ransomware, that a security breach would have on your business. When it comes to the security of your company’s data we ensure it is our primary focus. We have our own security operations center (SOC), where we monitor your environment 24×7, implement daily reporting and perform quarterly DR testing.


Choice Solutions works with you to create short-term and long-term IT goals to enhance your business and helps you put together an action plan to execute these goals. Having a long-term strategy in place will keep you in alignment with the overall business strategies for years to come.


We offer training and development to teach your staff. We want to see your team grow their IT knowledge and efficiencies. We give you the peace of mind that we will take care of the Tier II and Tier III problems that will occur, while letting your staff take care of the Tier 1 daily IT support that keeps your business moving forward.


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